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Our technicians work on behalf of the insurance company.
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Each technician takes 2000 product samples to the Home and is equipped and trained to advise or remove minor stains. Technician training includes product recognition, identification, quality, value, like for like replacement and cleaning methods.
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We visit incidents on behalf of our clients and prepare reports, estimates, restore onsite wherever possible and offer immediate replacement if necessary.
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Where replacement is the only option 85% of policy holders chose product offered by the technician. Where the policyholder chooses product from a Frontline technician, no further visits are required until the carpet is fitted.
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Thus speeding up the process of the claim, providing a service to the policy holder and offering cost savings to the insurer.
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Frontline Online Ltd is a company regulated by the 
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